rough all levels of leadership, giving teams the freedom to offer up ideas and suggestions has
been a large part of both CLC and e Pool Boss's long-term success, not just with beautiful
projects but in employee retention. e companies empower everyone to make suggestions and
share ideas. "We're a very positive reinforcement-based company. I will oen show up onsite to
talk to the team and celebrate what they are doing," Rich says. is leadership style has helped
Rich form long-standing relationships with not just his employees but his referral base. "We
have a referral for anything we don't do in-house. ese people have become friends who we've
worked with for years, and we fully trust each other." e "team" mentality between CLC and
e Pool Boss is a perfect example of Rich and Chris's shared vision for communicating and
coordinating with perfect synergy to benefit clients
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